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Gebruik de onderstaande zoekfuncties om case studies, white papers, demo's en andere middelen die aantonen hoe Nuance helpen om uw klantenservice uitdagingen te vinden.


Demo
Demo

Watch how Nina delivers intelligent, conversational customer service – how, when and where customers want it.

Video
Video

Barclays’s passion towards the delivery of world class customer service and an outstanding client experience has been a key motivator in the decision to implement a passive voice biometrics solution for verification. As a result Barclays Wealth and Investment Management has become the first organization to use this technology globally to transform the client experience

Video
Video

Hear how FedEx deployed natural language speech technology on Nuance’s hosted OnDemand platform to provide callers with a more conversational experience. As a result, they far exceeded their goals to increase customer usage of self-service capabilities

Video
Video

ING Romania’s new call center assistant “Maria” redefines the interaction between customers and the call center using Nuance Voice Biometrics and natural language understanding (Nuance Call Steering).

Video
Video

Jetstar turned to Nuance to help them create their Ask Jess service – now live in English and Japanese. Jess has already hit the headlines as one of Jetstars star employees!

Video
Video

Hear about benefits this Dutch utility company gained by replacing their touchtone IVR with a natural language speech interface.

Video
Video

Hear how TalkTalk is delivering a more intuitive customer experience and exceeding their self-service usage goals

Video
Video

Hear how Turkcell Global Bilgi has provided a more intelligent customer experience with Call Steering.

Video
Video

US Airways was the first domestic airline in the US to deploy a self-service phone system using natural language call steering. Hear about the new customer experience they are delivering, details on why they chose Nuance’s hosted OnDemand platform and the business results they have achieved.

Gegevensblad
Gegevensblad

Nina Web is part of the Nina family of virtual assistants for automated customer service.

Technisch document
Technisch document

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